Delivery

Packages are generally dispatched within 2 days after receipt of payment, (usually the same day), and are shipped via the carrier service selected at check out. 

Please note, some of these carriers do not provide a delivery on Saturdays.

You will see a list of all available postage options for your order at check out with the cheapest and the quickest highlighted and at the top of the list of postal options.  Current carrier services used are from Royal Mail, Parcelforce and myHermes but carriers will be reviewed and may change.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects. 

Tracking information will be provided for your order if available..

Boxes are amply sized and your items are well-protected.  Note, we will use recycled packages when available and if it is suitable for order.

We reserve the right to use a different carrier providing an equivalent service. 

While we have made every effort to configure the stores shipping correctly based on product weight and location, in the unlikely event shipping is mis-cacluated we will contact you with details and provide an option for corrected shipping value or refund.  If you feel the shipping is calculated incorrectly please do not hesitate to contact us to check shipping prior to placing your order,

 

Carrier

Other

myHermes

Name:

MyHermes

Special instructions or ‘safe place’ to leave delivery can be supplied by customer. (Please get in touch)

Option to have parcel dropped off at a myHermes shop for collection by customer. (Please get in touch)

Est Del Time:

2 working days

Weight Range:0-15 kg
Max Length:120cm
Max Volume:225cm
Locations:UK only Excludes Republic of Ireland Remote Area Delivery charge £1.99 for IM, HS, ZE. Please get in touch
Tracking:yes
Shipping:no
Royal Mail 1st Class Medium Parcels

Name:

Royal Mail 1st Class Medium Parcels 
Est Del Time:Next working day (includes Saturday delivery)
Weight Range:0-20 kg
Max Size:46cmx46cmx61cm
Locations:UK Only
Tracking:no
Signature:no

Royal Mail 2nd Class Medium Parcels

Name:

Royal Mail 2nd Class Medium Parcels 
Est Del Time:2-3 working days (includes Saturday delivery)
Weight Range:0-20 kg
Max Size:46cmx46cmx61cm
Locations:

UK Only

Tracking:no
Signature:no
ParcelForce express24

Name:

Parcelforce express24

Saturday delivery extra £9.00 (Please get in touch)

Customer can collect from local Post Office or Parcelforce depot

Est Del Time:Next working day (excludes Saturday delivery)
Weight Range:0-20 kg
Max Size:150cmx150cmx150cm
Locations:UK Only
Tracking:yes
Signature:yes
ParcelForce express48

Name:

Parcelforce express48
Est Del Time:Within 2 working days (excludes Saturday delivery)
Weight Range:0-20 kg
Max Size:150cmx150cmx150cm
Locations:UK Only
Tracking:yes
Signature:yes
ParcelForce globalvalue

Name:

Parcelforce globalvaluePlease get in touch if shipping is not enabled for your location
Est Del Time:From 3 to 5 working days (excludes Saturday delivery)
Weight Range:0-30 kg
Max Size:150cmx150cmx150cm
Locations:Worldwide
Tracking:no
Signature:no